Workplace Clients
Cultural Diversity Consultation and Training Programs--
Partial List of Organizations Served
ICP has a successful track record providing services to clients
addressing a variety of workplace and service delivery issues.
Below is a sampling of recent training and consulting work:
Education and Youth
Health and Human Services
Law Enforcement
Local and State Government
Community
Corporate
Small Business
Open Enrollment
Education and Youth Focus
Capital
Area Superintendents’ Institute: annual session
for area school district superintendents and other senior
administrators.
Capital Area Intermediate Unit Summer Workshops
(2) for approximately 40 teachers on Diversity Issues in Education
and Conflict Resolution for Educators.
Lebanon-Lancaster Intermediate Unit Conference for Nonpublic
Schools: keynote on "Educating for Success in a Global
Community: Opportunities and Challenges" for approximately 150
teachers and administrators from private and parochial schools;
2 workshops for approximately 50 teachers on curriculum materials
for diversity education and anti-bias education.
Carlisle Youth Charter Program (approximately
60 high school students): program on organized hate groups with
Floyd Cochran (ex-Aryan Nations activist).
Lancaster Country Day School: trained adult
facilitators for diversity program for 120 youth participating
in a weekend leadership program.
Mt. Union "From Attitude to Action": train the
trainer program for adult facilitators for an after-school conflict
resolution program for 25 middle school youth (8 sessions).
Central York School District "Parenting for Prejudice-Free
Kids": 2 part series for approximately 40 parents.
East Pennsboro School District: anti-bullying
program workshop for all middle school teachers; "Helping your
Kids Handle Conflict" workshop series for approximately 80 parents.
Northern York School District: cultural diversity
and conflict resolution workshop series for 25 teachers and administrators.
Carlisle Area School District: cultural diversity
workshop for 20 participants.
Mechanicsburg School District: cultural diversity
workshop for 90 participants.
Governor's 2001 Institute for Arts Educators, Gannon
University: 4-day workshop training 15 teachers in "Historical
and Cultural Context in the Arts" incorporating ICP's "What's
Your Name?" curriculum (Using diverse musical traditions to infuse
diversity awareness across multiple subject areas) as well as
ICP's web-based resources.
Susquehanna University: workshop for approximately
200 minority high school students on opportunities in higher education.
Pennsylvania Association for College Admissions Counseling:
workshop on campus-community outreach to recruit minority students
for higher education, for approximately 60 "minority outreach
counselors."
Susquehanna Township High School START (Students
To Advance Racial Togetherness) mentor student leaders of this
newly formed student activity group (reaches approximately 50
students directly and the high school community indirectly).
Central York School District: Defusing and Resolving
Conflicts in Secondary SchoolsBtraining for 49 middle and high
school teachers.
Other clients served: Sylvan Heights Science Charter School,
Bloomsburg University, PA State System of Higher Education
Health and Human Services Focus
The Pennsylvania
Council of Children, Youth and Family Services: Workshops
at the annual conference of agency executives and program
directors on diversity issues for agency and program management.
Milton Hershey
Medical Center: workshop for regional network of
20 hospital chaplains on religious diversity and cultural
values in health care delivery.
Hamilton Health Center (Capital Region Health Systems):
Needs Assessment re. people living with HIV/AIDS among communities
of color, Dauphin County, which led to a successful application
for federal funds to provide services to this population.
Dauphin County MH/MR Case
Management Unit: worked on diversity issues and conflict
resolution with Executive Team over 4 sessions.
Family and
Children's Services (Harrisburg) : workshop on diversity
issues for approximately 20 clinical staff.
Community Action Agencies of Southeastern PA:
cultural competency training session for approximately 25 staff
from several agencies.
Community Action Association of PA: workshops
on cultural competent service delivery and workplace diversity
issues for approximately 35 staff from agencies around the state.
Refugee Services Coalition of Central PA: workshop
on "managing 1st impressions" to help refugees make effective
transition to American work environment for approximately 25 case
managers from multiple agencies.
Harris County Hospital District, Houston, Texas.
Cultural Competency in Health Care Delivery: 2 workshops for approximately
120 hospital workers.
Southwestern Pennsylvania Area Agency on Aging:
Cultural Diversity Awareness and Effective Delivery of Services:
training for 65 social services delivery supervisors and staff.
Catholic Charities:"Serving Diverse Clients/Navigating
Cultural Differences" Day-long workshop for 90 social services
professional staff, with morning panel representing diverse racial,
ethnic, religious, and sexual orientation perspectives.
Equity for Gays and Lesbians Fund: Needs Assessment
re. gay and lesbian community of central Pennsylvania, which led
to the creation of a funding program.
Physicians for Women's Health: Cultural Diversity
session for full staff, approximately 40 people.
Schuylkill County Community Action: Cultural
Diversity session on workplace and service delivery issues for
full staff, approximately 35 people.
Other clients served: Tressler Lutheran Services, Jewish Family
Services of Harrisburg, PA Association of Area Agencies on Aging,
Franklin County Human Services, Community Action of Harrisburg,
International Assn. of Psychosocial Rehabilitation Services, Pinnacle
Health, Capital Region Health Futures, PA Health Care Communicators,
Keystone Assn. of Healthcare Access Managers.
Law Enforcement Focus
Pennsylvania
Chiefs of Police Association: Facilitator for multiple
sessions with police officers and community members focusing
on police-minority community relations in Pottstown, State
College, West Chester, Bloomsburg, Lebanon, Steelton and Lancaster
County.
Franklin
and Marshall College, Campus Security: diversity
workshop for campus security officers.
PA Deputy Sheriffs: Design diversity training
curriculum for 2003-2005 training cycle to reach approximately
1,700 deputy sheriffs throughout the state.
Local/State Government Focus
PA Turnpike Commission: workplace diversity
and conflict resolution sessions for approx. 2,200 employees.
PA Turnpike Commission -- Teamwork Initiative:
multiple sessions with key management employees that address communication,
problem solving, conflict resolution, teamwork impacting the entire
workforce.
US Postal Service: series of workshops on emotional
intelligence and managing diversity for approximately 80 managers
from the central PA region (planned for 2003).
Municipal
Administrators -- Cultural Diversity workshop at
annual conference held at Shippensburg University.
American Folklife Center, Library of Congress:
consultation and facilitation for retreat of the Board of Trustees
re. desired outcomes and governance polices.
South Carolina
Arts Commission: consultation for project leader
and staff training session (45 staff) for Building Participation
in the Arts program; public seminar on diversity issues in
"building participation in the arts" for approximately
80 board and staff members of arts organizations across South
Carolina.
Other clients served: State Museum of Pennsylvania, PA Dept.
of Health, Institute for Municipal Secretaries, Clerks and Administrators
@ Shippensburg University.
Community Focus
Carlisle Unity Steering Committee: facilitated
series of sessions to focus on desired outcomes and appropriate
strategies.
Carlisle Unity Steering Committee Faith Community Outreach:
facilitated session with faith-based organization leaders.
Women's
Legislative Exchange: workshop on Youth Diversity
issues featuring the One Day program and ICP's work with EGAL
and Common Roads, for approximately 25 participants.
Carlisle
OIC: Cultural Diversity Workshop for Board and Staff.
Wallace Global Fund: consultation and facilitation
work with board members re. defining desired outcomes and governance
policies.
AARP, State Association, KY. Two basic sessions
and one advanced session on oral history documentation as
part of the national Veteran's History Project.
2003 Pennsylvania Conference of Seventh-Day Adventist:
Cultural sensitivity seminar focusing on cultural diversity
curriculum and changing student demographics for approximately
30 K-10 grade school teachers from across Pennsylvania.
Other clients served: Bloomsburg Alcohol Abuse Initiative, Bloomsburg
Community Dispute Resolution Project, PA Holocaust Education Task
Force, The Liberty Foundation, Greater Harrisburg YWCA, Equity
for Gays and Lesbians, Hispanic Council of Erie, Jewish Women's
Archive (Boston), New England Foundation for the Arts (Building
Communities through Culture program).
Corporate Focus
Hershey Entertainment and Resorts, Inc.: Consultation
work to identify business value for corporate diversity initiatives.
Sunoco: Consultation provided to design corporate
diversity training for newly hired managers.
MacNeil/Lehrer Productions: Consultation work
on By the People: America in the World--national and
local efforts by public and commercial broadcasters, civic organizations,
and community groups to broaden the nation's dialogue about the
world after Sept. 11.
Other clients served: Genesis Eldercare, The Patriot-News.
Small Business Focus
NRC Roofing:
workplace diversity training.
Other clients served: Goodkind & O'Dea.
Open Enrollment Focus
Open enrollment session sponsored by Penn State Downtown
Center: "Putting Conflict to Work for Your Organization."
Open enrollment session sponsored by the Houston, Texas-based
Center for the Study of Natural Systems and the Family:
"Thinking about Change in Organizations."
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